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Patient Information Desk

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Browse essential guides, explore scheme guidelines, understand admission steps, or search for answers to commonly asked questions at Sri Hasanamba Multispeciality Hospital.

Appointments

OPD & Doctor Appointments

Learn how to schedule an appointment with our specialist physicians and surgeons, check daily consultation timings, and learn about walk-in registration.

  • OPD Hours: Mon - Sat: 8:00 AM - 8:30 PM
  • Sunday OPD: 9:00 AM - 1:00 PM
  • Instant booking via helpline & website
Book Appointment Now
Emergency

24/7 Emergency & Trauma Care

Round-the-clock emergency casualty, resuscitation bays, ICU/HDU admissions, and rapid Advanced Life Support (ALS) ambulance dispatch services.

  • 24/7 Emergency line: 88840 74940
  • Immediate triage & surgical readiness
  • Zero waiting time for critical polytrauma
Emergency Escalation Details
Schemes

Government Schemes & Cashless TPA

Complete guide to cashless treatment under Ayushman Bharat - Arogya Karnataka (AB-ARK), Yeshasvini, ESI, and major private health insurance providers.

  • Dedicated Scheme Helpdesk (9 AM - 6 PM)
  • Quick pre-authorization processing
  • Required: Aadhaar Card & Ration/BPL card
View Approved Schemes
Admission

Inpatient Admission & Discharge

Everything you need to know about planned and emergency admissions, room categories, admission documentation, and smooth discharge settlement.

  • General, Semi-Private & Deluxe AC Rooms
  • Transparent estimate provided prior to admission
  • Express discharge summary & pharmacy delivery
Admission Assistance
Diagnostics

Diagnostics & Endoscopy Centre

Preparation instructions for Upper GI Endoscopy, Colonoscopy, Ultrasonography (USG), Digital X-Ray, and routine laboratory blood investigations.

  • Fasting guidelines: 6-8 hours for endoscopy
  • Advanced Olympus video endoscopy suite
  • Same-day digital lab & imaging reports
Explore Facilities
Billing

Billing, Estimates & Pharmacy

Transparent pricing, itemized inpatient statements, accepted digital and card payments, and 24/7 in-hospital pharmacy medication support.

  • Multiple payment options: Cash, UPI, Cards
  • Itemized transparent bills without hidden fees
  • 24/7 open pharmacy with genuine medicines
Billing Inquiries
Simple & Seamless

Patient Flow at Sri Hasanamba Hospital

Whether visiting for a routine specialist consultation or an elective surgical procedure, here is what to expect during your hospital visit:

1

Registration & Token

Visit the reception desk on the ground floor with your patient card or valid ID. If enrolled in Ayushman / Yeshasvini, inform the scheme desk.

2

Doctor Consultation

Meet our expert gastroenterologist, general surgeon, pediatrician, or physician for clinical examination and tailored diagnosis.

3

Diagnostics & Lab

Proceed for prescribed blood tests, ultrasound, digital X-ray, or endoscopy. Most reports are available promptly on the same day.

4

Pharmacy & Care Plan

Collect prescribed medications from our 24/7 in-house pharmacy, receive lifestyle counseling, and schedule your follow-up checkup.

Hospital Visiting Hours & Guidelines

To guarantee our inpatients receive restful recovery and maintain sterile clinical environments, we request all visitors to kindly observe the following schedule:

  • General & Private Wards: Morning: 11:00 AM – 12:00 PM | Evening: 05:00 PM – 07:00 PM
  • ICU / HDU Wards: Evening: 05:00 PM – 06:00 PM (Only one designated attendant permitted with ICU pass)
  • Children Below 12: Discouraged in clinical wards for their safety and infection prevention.
  • Hygiene: Hand sanitization at entry points is mandatory before entering patient suites.

Documents Checklist for Admission

Please carry the following original documents along with photocopies during hospital admission:

  • Identity Proof: Government-issued Aadhaar Card or Voter ID of the patient.
  • Government Schemes: BPL/APL Ration Card and Ayushman PMJAY / Yeshasvini card.
  • Insurance (TPA): Health insurance policy card/e-card and employee ID card (if corporate).
  • Previous Medical Records: Prior discharge summaries, ongoing prescriptions, and test reports.
Got Questions?

Frequently Asked Questions

Clear and direct answers regarding hospital services, doctor consultations, emergency admission, and insurance cashless support.

You can book an appointment through multiple convenient options: Call our dedicated appointment helpline at 63608 12496 or 88840 74940, use our online booking form on the Book Appointment page, or visit our OPD reception desk directly. Appointments can be scheduled from Monday through Saturday (8:00 AM to 8:30 PM) and Sunday (9:00 AM to 1:00 PM).

Sri Hasanamba Multispeciality Hospital is empanelled under major government health programs including Ayushman Bharat - Arogya Karnataka (AB-ARK), Yeshasvini Health Scheme, and ESI (Employees' State Insurance). Eligible beneficiaries can access cashless surgical and inpatient care. Please bring your original Aadhaar card and Ration card to our on-campus Scheme Helpdesk for quick pre-authorization.

Our Emergency & Casualty department operates 24 hours a day, 7 days a week, 365 days a year. Immediately call our emergency hotline at 88840 74940 for urgent ambulance dispatch or bring the patient directly to the emergency entrance on the ground floor. Our trauma resuscitation team, on-duty intensivists, and emergency surgical theatre are always on standby.

For an Upper GI Endoscopy, strict fasting (no food or water) for 6 to 8 hours prior to the procedure is mandatory. For a Colonoscopy, a bowel preparation solution is provided the day prior along with clear liquid diet instructions. Please report all regular medications (especially blood thinners and diabetes medicines) to our gastroenterologist before the procedure.

Routine pathology, biochemistry, and digital X-ray reports are ready within 2 to 4 hours. Ultrasound scan reports and endoscopy procedure reports with HD endoscopic imagery are handed over immediately following the examination. Biopsy and histopathology specimens take between 3 to 5 working days.

Yes. Following your OPD clinical assessment, our Patient Care Coordinator will provide a written surgical estimate detailing surgeon fees, OT charges, anaesthesia, expected room tariff, and routine post-op medications. For insurance and scheme pre-authorizations, our billing desk provides formal pre-authorization documentation directly to your TPA.

Still have questions or need personalized guidance?

Our dedicated Patient Care Coordinators and Customer Support team are ready to assist you right now.

Customer Support Desk Contact Support